If you believe your product is faulty and may be covered under warranty, please contact u and our team will be happy to assist.
To submit a warranty claim, please provide your order number, a clear description of the issue, and clear photos and videos showing the product, wiring, connectors, installation environment, and the fault occurring. This allows us to assess the issue as quickly and accurately as possible.
Once we have reviewed the information, our team will advise you on the next steps. If your claim is approved, we will provide a suitable resolution in line with our warranty policy.